Privacy Policy

How we use your information:

Personally Identifiable Information: We use the information we collect for the primary purpose of providing our services to you, including communicating with you, providing support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction and providing you with a personalised website experience.

You may opt out of our mailing/marketing communications at any time by unsubscribing or contacting us in writing.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying customer demands and assisting in meeting customer needs generally.

Any information you choose to make publicly available, such as blog comments and testimonials on our website will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

Storage and Security of your information:

We will use all reasonable means to protect the confidentiality of your Personal Information while in our possession or control. All information we receive from you is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. Credit card information is encrypted before transmission and is not stored by us.

To enable us to deliver our services, we may transfer the information that we collect about you, including Personal Information, across borders for storage and processing in countries other than Australia. If your Personal Information is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.

We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

In the event that there is a breach of our security and your Personal Information is compromised, we will promptly notify you in compliance with the applicable law.